Shipping policy
🚚 Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped using your selected shipping method.
Shipping Times
Standard Shipping
Estimated delivery time: 7–12 business days
Express Shipping
Estimated delivery time: 4–8 business days
Please note that shipping times are estimates and may vary depending on your location, customs processing, and external factors outside of our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 1–3 days to update after shipment.
Delays
While we aim to deliver your order within the estimated timeframe, delays can occasionally occur due to factors such as high demand, shipping carrier issues, or customs clearance. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If you experience an issue, we recommend contacting the carrier directly.
International Shipping
We ship worldwide. Delivery times may vary depending on your country and local customs procedures. Any customs fees, duties, or taxes are the responsibility of the customer.
Split Shipments
In some cases, orders may be shipped in multiple packages depending on product availability and warehouse locations.